> For the complete documentation index, see [llms.txt](https://onza.gitbook.io/onza/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://onza.gitbook.io/onza/faqs/onzaplusfaq.md).
# ONZA+
### :bookmark\_tabs: General Questions
#### What is ONZA+?
ONZA+ is a **90-Day AI Technology License** that provides access to proprietary AI-powered technology infrastructure, analytical technology tools, and automation environments.
#### Is ONZA+ an investment?
No. ONZA+ is an AI Technology License and does not constitute an investment product, financial instrument, or financial service.
#### Does ONZA+ manage personal financial accounts?
No. ONZA+ provides access to technology infrastructure and automation environments only. It does not manage individual financial accounts or provide financial advice.
***
### ⏳ License & Operational Cycle
#### How long does an ONZA+ License last?
Each ONZA+ License operates on a fixed **90-day operational cycle**.
#### Can I transfer my ONZA+ License?
No. ONZA+ Licenses are non-transferable.
#### Is there early termination?
No. Once a license has been activated, the 90-day operational cycle cannot be terminated early.
#### What happens after 90 days?
Upon completion of the operational cycle, unlock functionality becomes available. Participants may activate a new license cycle if desired.
#### **What happens if I don't claim my BXPay Card before my ONZA+ License expires?**
Once your ONZA+ License expires, you can no longer claim your BXPay Card..
***
### 🔒 Allocation & Withdrawals
#### Can I withdraw during the 90-day cycle?
No. Withdrawal functionality is not available during the active operational cycle.
#### When can I request a withdrawal?
Once the 90-day operational cycle is completed, you can submit a withdrawal request.
#### How long does a withdrawal take?
Once a withdrawal request is submitted, processing takes up to five (5) business days, Monday to Friday.
***
### 🔐 Verification & Compliance
#### Is KYC required?
Yes. Registration and identity verification are required before activating an ONZA+ License.
#### Are Institutional Licenses subject to additional verification?
Yes. Institutional applicants may be required to complete additional compliance and verification procedures, including KYB requirements where applicable.
***
### ⚠️ Risk & Compliance
#### Is performance guaranteed?
No. Performance outcomes are not guaranteed and may vary depending on system operation and market conditions.
#### Does ONZA+ provide financial advice?
No. ONZA+ does not provide financial advice, investment advice, portfolio management services, or brokerage services.
#### Who is responsible for compliance?
Participants are responsible for ensuring compliance with applicable laws and regulations within their jurisdiction.
***
#### 🛒 Where can I purchase an ONZA+ License?
ONZA+ Licenses can be purchased and activated through the official TechSAFE platform or the Connect backoffice:
**Website:** \
Please ensure you complete all applicable registration and verification requirements before activating a membership or license.
***
### :e-mail: Support
#### How can I contact ONZA+ Support?
For general support, account assistance, and license-related inquiries, please contact:
**Email:**
---
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