> For the complete documentation index, see [llms.txt](https://onza.gitbook.io/onza/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://onza.gitbook.io/onza/faqs/onza-app.md).

# ONZA APP

### 📱 General Questions

#### What is ONZA?

ONZA is an educational and AI-powered technology platform that provides access to market intelligence tools, analytical technologies, learning resources, and digital technology services.

#### Is ONZA an investment?

No. ONZA is a technology and educational platform. It does not constitute an investment product, financial service, or securities offering.

#### Can ONZA be used in all countries?

No. Access may be restricted in certain jurisdictions due to regulatory or compliance requirements.

#### What devices support ONZA?

ONZA is available as a mobile application. Availability may vary by platform and region.

*Download the application from the Google Play Store or Apple App Store*\
\- [Google Play Store](https://play.google.com/store/apps/details?id=com.onza.app)\
\- [Apple App Store](https://apps.apple.com/nl/app/onza-app/id6768534887?l=en-GB)&#x20;

***

### 💳 Membership & Access

#### How long is ONZA valid?

ONZA operates under a 12-month membership model and must be renewed annually.

#### Is there a lock period?

No. ONZA does not impose a fixed lock period.

#### What happens if I do not renew my membership?

Access to ONZA features and services may be restricted until the membership is renewed.

***

### 🔐 Account & Verification

#### Is KYC required?

Yes. Identity verification is required as part of the compliance framework before accessing full platform functionality.

#### Is my data secure?

ONZA follows standard security practices to help protect user data and platform access. Users remain responsible for maintaining the security of their own accounts and credentials.

***

### 🔌 Exchange Connectivity

#### Do I need to connect an exchange to use ONZA?

Certain features may require connecting a supported exchange using API credentials.

#### Which exchanges are supported?

Supported exchanges may vary and can be updated over time. Please refer to the **Exchanges & API Connection** section for the latest information.

#### Can I disconnect my exchange at any time?

Yes. Exchange connections remain under user control and can be removed or disabled at any time.

#### Does ONZA have access to withdrawals?

No. Withdrawal permissions should never be enabled when creating API credentials.

***

### 🤖 Technology & Platform

#### Does ONZA manage my funds?

No. ONZA does not hold, custody, or control user funds. Exchange accounts remain under the user's ownership and control.

#### Is ONZA custodial?

No. ONZA operates as a non-custodial technology platform. Users retain full control over their accounts and assets at all times.

#### Does ONZA execute trades automatically?

ONZA provides AI-powered technologies, analytical tools, and automation interfaces. Users remain responsible for all account configurations, decisions, and activities.

***

### :eye:God's Eye FAQs

#### What is God's Eye?

God's Eye is an **AI-powered market intelligence** feature within the ONZA App that analyzes cryptocurrency market data and presents insights to help users better understand market conditions.

***

#### What does God's Eye do?

God's Eye continuously analyzes market data using AI models to identify trends, patterns, and other market intelligence that users can review when evaluating trading opportunities.

***

#### Does God's Eye predict future market prices?

No.

God's Eye analyzes available market data and generates AI-powered market intelligence. It does not guarantee or predict future market movements or price outcomes.

***

#### Does God's Eye execute trades?

No.

God's Eye does not execute trades or place orders. All trading decisions and actions remain entirely under the user's control.

***

#### Does God's Eye manage my funds?

No.

God's Eye does not hold, custody, or control user funds. Users maintain full ownership and control of their exchange accounts and assets.

***

#### Does God's Eye guarantee profitable trades?

No.

Market conditions are constantly changing, and no AI system can guarantee profits or eliminate trading risk.

***

#### Is God's Eye suitable for beginners?

Yes.

God's Eye is designed to present AI-generated market intelligence in a structured and easy-to-understand format. However, users should understand the risks associated with digital asset trading before making any decisions.

***

#### Is God's Eye financial or investment advice?

No.

God's Eye provides AI-generated market intelligence for informational purposes only. It does not provide financial, investment, legal, or tax advice.

***

#### Can I rely solely on God's Eye when making trading decisions?

No.

God's Eye is designed to support users with market intelligence. Users should independently evaluate all available information and remain responsible for their own trading decisions.

***

#### Is God's Eye included with every ONZA Membership?

Access to God's Eye depends on the ONZA membership or subscription features available to the user.

***

### ⚠️ Risk & Compliance

#### Is performance guaranteed?

No. ONZA does not guarantee profits, capital preservation, or performance outcomes.

#### Does ONZA provide financial advice?

No. ONZA does not provide financial advice, investment advice, portfolio management services, or brokerage services.

#### Who is responsible for decisions made using ONZA?

Users remain fully responsible for their decisions, activities, and compliance with applicable laws and regulations.

***

#### 🛒 Where can I purchase an ONZA App Membership?

ONZA App Memberships can be purchased and activated through the Connect Backoffice:

**Website:** [**https://bo.connect.ac/auth/login**](https://bo.connect.ac/auth/login)&#x20;

Please ensure you complete all applicable registration and verification requirements before activating a membership or license.

***

#### :e-mail: How can I contact ONZA Support?

For general support, account assistance, and platform-related inquiries, please contact:

**Email:** <support@onza.tech>


---

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